Shipping

In India, Procare serves to selected cities. We deliver to all cities in India serviceable by courier. You may mail the shipping address pin code to (admin@procaremarketing.co) to check if the area is serviceable or not.

Our domestic logistic partner is The Professional Couriers & DTDC.

SHIPPING & HANDLING CHARGES

Domestic Order: We provide free shipping within India. However, it may vary depending upon the distance and measurement of the packing. The shipping details will be sent as an email and as a SMS text message to the registered email ID & Mobile number.

Certain Logistic partners may request for an ID proof while delivering the shipment. When the original recipient is not available and the shipment value is high, the delivery agent may request for ID proof from whomever is collecting the shipment at the mentioned address on behalf of the customer. This is to ensure correct and safe delivery of the product.

TRACK ORDER

All customers have the option to track their orders in respective courier services websites.

TIME TO DELIVER

The time taken for delivery tends to vary according to the destination; however, we make our best efforts to ensure that the order is delivered on time.

Delivery Time

The product is delivered within 5-7 working days from the day of order confirmation, provided such delivery is not delayed by any governmental authority or any other entity acting on behalf of the government or acting as per the directions of the government. In the unlikely event that we fail to deliver your order within the stipulated period, we shall cancel the order and notify you regarding the same. In such cases, the refund will be made directly to your account via the same mode through which the payment was made. We only partner with reputed courier agencies to ensure that the products reach you promptly and in perfect condition.

Delivery

Customer should ensure any damage in the box before receiving, if any found immediately call our customer care No.(1800 120 4414)

Once received the goods we will take 100% confidence you have received in good condition only.